Community Service Unit

Vision

A pioneering unit in promoting positive interaction between the university and the local and global community, and a catalyst for sustainable socio-economic development

Mission

It seeks to enhance the positive interaction between the university and the local and global community by providing innovative and sustainable services and programmes that contribute to improving the quality of life and enhancing community development and evolution

Objectives

Strengthening partnerships and cooperation with local and global institutions and organisations to achieve sustainable development
Enhancing awareness of the importance of the university’s social responsibility and its role in serving the community
Developing educational and awareness programmes and projects targeting different segments of society to raise awareness and education.
Measuring and evaluating the impact of community service programmes to ensure that the desired results are achieved and improve future performance.
Encourage research and innovation in the field of community service to develop methods and tools that contribute to improving the process and enhancing positive social impact.

Missions

Develop communication and interaction programmes with the community to identify their needs and provide support and services based on those needs
Organising workshops, lectures and conferences that promote communication and knowledge exchange between the university and the community
Promote a culture of community service among students, faculty and staff by encouraging participation in voluntary events and programmes
Providing support and resources for social initiatives and research projects aimed at solving issues facing the community
Providing consultations and technical services to local authorities in areas related to the university’s specialisations
Supporting and guiding the university’s scientific research in solving society’s problems

Islamic University Strategic Plan for Community Service 2024-2025

Within the framework of the university’s vision and mission towards community service, and in line with its five-year strategic plan 2024-2028. The university presents its community service strategy for the year 2025: –

1- Effective and sustainable partnership with various community organisations

Promote and inculcate Islamic and religious concepts, cultural and civilisational development, and achieve a positive and sustainable impact on community development.
Holding an annual community partnerships forum with representatives of community organisations to exchange ideas and build new partnerships.
Launching the ‘Success Partners’ programme that honours institutions and individuals who support the university’s direction and community service
Building relationships based on trust and mutual respect between the university and various community organisations through continuous communication and constructive cooperation
Strengthen collaboration with local authorities, non-governmental organisations and the private sector to achieve positive and sustainable impact.
Expand the network of partnerships to ensure the sustainability of efforts and maximise effectiveness.
Allocate, organise and sustain the necessary resources to effectively and efficiently implement programmes and initiatives

2- Consultancy and training services for different community organisations

Establishment of an SME Advisory Support Centre that provides guidance and advice on business management and development
Organising leadership and management skills courses for public and private sector employees to improve performance and increase organisational effectiveness.
Providing advisory services and technical assistance to governmental and non-governmental organisations and bodies.
Organising awareness campaigns on social and environmental issues and contributing to their resolution
Providing educational and training programmes targeting different groups in society to develop skills and competencies.
Providing training courses and workshops in fields that meet the needs of the local labour market.
Organise various activities such as seminars and exhibitions and involve different community organisations in them

3- University relationship with graduates

Establishing the Alumni Advisory Council to provide a voice for alumni and participate in submitting proposals to develop the university’s programmes and services
Create official platforms to communicate with alumni, such as official social media pages and alumni emails.
Organise interactive events and activities such as alumni meetings and workshops to contribute to the exchange of experiences
Providing career support services for graduates, such as career counselling, workshops, and training courses.
Providing employment and training opportunities for graduates through business networks and partnerships with companies
Organise social and cultural events that bring together current and former alumni to foster community spirit
Regularly conduct alumni satisfaction surveys to understand their needs, evaluate their experience at the university and continuously improve

4. Supporting the provision, development and utilisation of technological technologies for community development

Supporting innovation and the development of new technologies that can serve society and enhance its quality of life
Supporting technological innovation, entrepreneurship and SME development to boost economic growth
To Organise an annual technological innovation competition that motivates students and innovators to provide technical solutions to societal issues.

5- To enhance the university’s image and reputation socially

To document and disseminate results and experiences learnt from partnering with civil society
To utilise media and social media to promote awareness of joint activities and initiatives.
To prepare a documentary film about the university’s achievements and community partnerships to be shown at events

6- Enhancing and preparing students to interact with the community and its various institutions

Training students of the completed stages in specialised institutions locally and internationally.
Providing support and encouragement for students to participate in community service activities
Organizing religious, cultural, artistic, and sporting events to enhance communication and interaction between students and the community
Involving students in organizing awareness campaigns on issues such as sustainable development, human rights, and public health.
Honoring distinguished efforts and outstanding contributions to community service
Strengthening the university’s role in caring for students with special needs

7- Sustainability of community service

Incorporating sustainability principles into the design and implementation of community programs and projects to ensure their long-term sustainability
Financing and supporting ongoing and sustainable service activities.
Launching the “Sustainable Impact” initiative, which allows students and graduates to participate in designing and implementing development projects with long-term impact.

Performance Indicators Measurement

Providing services to the community can be very important for universities, and in order to measure and evaluate the performance of these services and guide them towards improving their services and their positive impact on the community, the following indicators are used:-

- - Number of partnerships and collaborations with local and community organisations.
  - The number of SMEs benefiting from the centre and the number of consultations provided annually.
  - The number of individuals participating in the events and programmes organised by the university to serve the community.
  - The percentage of participation in community and voluntary activities offered by the university.
  - The number of individuals who have directly benefited from the university’s programmes and services to the community.
  - Satisfaction surveys of beneficiaries and participants in the services and programmes provided by the university to the community.
  - Number of periodic meetings, and the number of recommendations made and implemented to improve the university’s programmes
  - The number of successful projects implemented by the university and their impact on the local community.
  - Track the development and improvement of services provided to the community.
  - The number of views and interactions of the film, and the number of entities using the film in different events.
  - Analyse data and observations to identify shortcomings and opportunities to develop and improve the university’s services to the community.
  - The number of projects implemented within the initiative and the number of beneficiaries of these projects in the community.

The Islamic University’s Strategic Plan for Community Service (2023–2024)

Based on the university’s vision and mission in community service and in implementation of its five-year strategic plan 2024-2028, the university announces its strategic plan in community service: –

Effective and sustainable partnership with various community institutions

Promote and inculcate Islamic and religious concepts, cultural and civilisational development, and achieve a positive and sustainable impact on community development.
Building relationships based on trust and mutual respect between the university and various community organisations through continuous communication and constructive cooperation
Strengthen collaboration with local authorities, non-governmental organisations and the private sector to achieve positive and sustainable impact.
Expand the network of partnerships to ensure the sustainability of efforts and maximise effectiveness.
Allocate, organise and sustain the necessary resources to effectively and efficiently implement programmes and initiatives

Advisory and Training Services for Various Community Institutions

Providing advisory services and technical assistance to governmental and non-governmental organisations and bodies.
Organising awareness campaigns on social and environmental issues and contributing to their resolution
Providing educational and training programmes targeting different groups in society to develop skills and competencies.
Providing training courses and workshops in fields that meet the needs of the local labour market.
Organise various activities such as seminars and exhibitions and involve different community organisations in them

University–Alumni Relations

Create official platforms to communicate with alumni, such as official social media pages and alumni emails.
Organise interactive events and activities such as alumni meetings and workshops to contribute to the exchange of experiences
Providing career support services for graduates, such as career counselling, workshops, and training courses.
Providing employment and training opportunities for graduates through business networks and partnerships with companies
Organise social and cultural events that bring together current and former alumni to foster community spirit
Regularly conduct alumni satisfaction surveys to understand their needs, evaluate their experience at the university and continuously improve

Supporting the provision, development and use of technological technologies in community development

Supporting innovation and the development of new technologies that can serve society and enhance its quality of life
Supporting technological innovation, entrepreneurship and SME development to boost economic growth

Enhancing the university’s social image and reputation

To document and disseminate results and experiences learnt from partnering with civil society
To utilise media and social media to promote awareness of joint activities and initiatives

Empowering and Preparing Students to Engage with Society and Its Various Institutions

Training students of the completed stages in specialised institutions locally and internationally.
Providing support and encouragement for students to participate in community service activities
Organizing religious, cultural, artistic, and sporting events to enhance communication and interaction between students and the community
Involving students in organizing awareness campaigns on issues such as sustainable development, human rights, and public health.
Honoring distinguished efforts and outstanding contributions to community service
Strengthening the university’s role in caring for students with special needs

Sustainability of Community Service

Incorporating sustainability principles into the design and implementation of community programs and projects to ensure their long-term sustainability
Financing and supporting ongoing and sustainable service activities.

Performance Indicators Measurement

- Number of Partnerships and Collaborations with Local and Community Institutions
- The number of individuals participating in the events and programmes organised by the university to serve the community.
- The percentage of participation in community and voluntary activities offered by the university.
- The number of individuals who have directly benefited from the university’s programmes and services to the community.
- Satisfaction surveys of beneficiaries and participants in the services and programmes provided by the university to the community.
- The number of successful projects implemented by the university and their impact on the local community.
- Track the development and improvement of services provided to the community.
- Analyse data and observations to identify shortcomings and opportunities to develop and improve the university’s services to the community.